Question 1

Who is Zander created for?

Accepted Answer

Zander is created for women who want to nourish, moisturize, strengthen, and support the healthy growth of their natural hair with a clear, repeatable routine.

Question 2

Can products be purchased separately?

Accepted Answer

Yes. Each of the four products is available individually at $25, and in duos and rituals. The Rooted Ritual presents all four full-size products in the signature magnetic box for $99.

Question 3

How should the four products be layered?

Accepted Answer

Cleanse with Moisture Cleanse, condition with Moisture Restore, seal damp hair with Melt + Seal, then apply Root Revival directly to the scalp.

Question 4

How often should each product be used?

Accepted Answer

Cleanse and condition on wash day. Seal on wash day and refresh as needed between washes. Use Root Revival two to three times weekly.

Question 5

Does Zander guarantee hair growth?

Accepted Answer

No. Zander does not guarantee hair growth and does not make medical claims. Our products are designed to support consistent scalp and strand care. For sudden, severe, or persistent hair loss, please consult a qualified healthcare professional.

Question 6

Does Zander ship internationally?

Accepted Answer

Yes. International shipping is available. Delivery times vary by destination, and duties, taxes, and customs charges may apply. International customers are responsible for applicable import charges. Subscription availability may vary by country.

Question 7

How do subscriptions work?

Accepted Answer

Choose delivery every 30, 60, or 90 days. You can skip, pause, reschedule, change frequency, or cancel before renewal. Subscription options are never preselected for you.

Question 8

What is the return policy?

Accepted Answer

Unopened products may be returned within 30 days of delivery. If something arrives damaged, contact support@zanderbeauty.com and we will make it right.

Question 9

How can salons and retailers carry Zander?

Accepted Answer

Through the Wholesale and Stockists or Salon and Professional programs on the Partner With Zander page.

Question 10

How can creators partner with Zander?

Accepted Answer

Through the Affiliate and Creator Program or the Ambassador Community on the Partner With Zander page.

Frequently Asked Questions

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